How Flexible is the ISO Audit Plan?


The ISO Audit Plan is very flexible. We understand that you are a working business and we will always aim to be as unobtrusive as possible. We will issue you an ISO audit plan prior to the audit to enable you to allocate and make available resources. We appreciate that plans change and we will [...]

How Flexible is the ISO Audit Plan?2020-04-16T09:55:32+01:00

Who Needs to be Available for an ISO Audit?


We will always require someone from the organisation to be available during the ISO audit and for the opening / closing meetings. There does not necessarily need to be a dedicated 'system manager', or someone sitting with us the entire time, however we will need to have a suitable resource available to act as a [...]

Who Needs to be Available for an ISO Audit?2020-04-16T09:55:42+01:00

Is Remote Auditing an Option?


In order to maintain business continuity as much as possible for us and our clients, during the Covid-19 virus outbreak, Auva is offering remote auditing as an option for clients. Each audit will need to be reviewed on a case by case basis and we will be happy to discuss this further with you. Going [...]

Is Remote Auditing an Option?2020-04-16T09:55:55+01:00

How Many ISO Audits will I Receive and When?


The number of ISO Audits will depend on what stage you are at with your certification. All new certifications require a stage 1 (an initial visit to review your management system and understand how prepared you are for certification) this is then followed by a stage 2 (this is a full audit of your management [...]

How Many ISO Audits will I Receive and When?2020-04-16T09:56:12+01:00

What is the Process for Managing ISO Certificates?


Introduction to Managing Certificates Auva is responsible for, and retains authority for, the decisions relating to the certification, including granting, maintaining, renewing, extending, reducing, suspending, withdrawing and managing ISO certificates. You can verify the validity of an ISO Certificate issued by Auva on our website Certificate Checker. Certification Review/Decisions/Renewing The certification officer shall be independent [...]

What is the Process for Managing ISO Certificates?2020-04-16T09:56:37+01:00

What Information can I Gain on ISO Certified Organisations?


Any member of the public may request access or disclosure of any client’s certification status (i.e. the granting, extending, maintaining, renewing, suspending, reducing the scope of, or withdrawing of certification) in order to gain confidence in the integrity and credibility of certification.  Auva shall provide this information in a timely manner. They may also request [...]

What Information can I Gain on ISO Certified Organisations?2020-04-16T09:57:02+01:00

How do you Maintain Confidentiality?


Any information obtained by Auva or any of its subsidiaries in the course of its assessment and certification activities will not be disclosed to any third party without the written consent of the client, or where required by law.  Where the law requires information to be disclosed to a third party, the client will be [...]

How do you Maintain Confidentiality?2020-04-16T09:57:14+01:00

How do you Maintain Impartiality?


To obtain and maintain confidence, it is essential that Auva's decisions be based on objective evidence of conformity (or nonconformity) obtained by Auva, and that its decisions are not influenced by other interests or by other parties. An Impartiality Committee is in place to help ensure that Auva’s activities remain impartial and that we are [...]

How do you Maintain Impartiality?2020-04-16T09:57:24+01:00

Why Can’t I use the UKAS logo on my Vehicles?


This is probably one of the biggest issues we find when assessing organisations use of the logos.  Instructions are given to every client upon certification but organisations do not apply the rules correctly. In simple terms, the UKAS logo is the Royal Crown and the Royal Crown can not appear on any vehicles apart from [...]

Why Can’t I use the UKAS logo on my Vehicles?2020-04-16T09:59:50+01:00

What is an Audit Plan?


An audit plan is a programme which identifies which departments, functions or projects will be examined on which days and with respect to which aspects of the standard. If several auditors are to be involved, then the allocation of their time needs to be planned. The Auditee needs to know when staff are likely to [...]

What is an Audit Plan?2020-04-16T10:00:49+01:00
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