ISO 9001 Quality Management Systems is a core standard.
When a business becomes certified to ISO 9001, it clearly demonstrates its commitment to the highest standards of quality. This standard provides guidance and tools to help you provide your customers with consistent, good quality products and services that meet their requirements.
ISO 9001 builds on seven quality management principles:
- Customer focus
- Engagement of people
- Process approach
- Evidence-based decision making
- Relationship management
By implementing these principles, your business is set up to consistently create value for your customers. This, in turn, brings many business benefits.